Our help desk is available 24 by 24 and 7 days by 7. We make this happen by providing you and your employees with a personalized portal where all issues can be reported. All problems that come in will then be fixed by our employees. So you will not end up in an automatic response system.
We value personal contact and prompt service. That’s why we work with a very fast and effective ticketing system. This allows your employees to report any problem directly, which means that we are immediately well informed and can increase the efficiency of your business.
Personal contact with the customer is very important to us at ITovate.
We like to think with our customer to find the best solution.
By being flexible, we can work exactly to the customer’s needs.
You can contact the ITovate helpdesk with all problems relating to ICT. This can range from a problem with the network to a problem with the software to a problem with the hardware.
For large and very urgent problems, please be sure to contact us by phone. Although most major problems will have been noticed by us immediately due to our constant monitoring.
Of course, the speed with which we can fix a problem depends on the nature of the problem. But you may rest assured that we will act as soon as possible. 90% of the problems are therefore solved immediately.
Personal contact with our customers is key. Through a personal approach, we get to know you as a customer and can better respond to your questions and needs.
Vul onderstaand formulier in voor een gratis offerte
Laat een gratis audit maken door Itovate en ontdek wat er nog nodig is
Vul onderstaand formulier in voor een gratis offerte
Laat een gratis audit maken door Itovate en ontdek wat er nog nodig is