One of the strengths of ITovate is the 24 hour on 24 monitoring and that 7 days on 7 days. As soon as a problem arises, we can detect it and solve it immediately. Thus, you may rest assured that your activities will function anywhere, anytime. In this way, we take all the worry away from you and your business so you can focus on other important tasks.
Monitoring of your entire IT infrastructure is also a standard part of the Managed Services where we take over and manage all ICT of your company. That way, you don’t have to worry about the technical side of things either. See here for more information.
Personal contact with the customer is very important to us at ITovate.
We like to think with our customer to find the best solution.
By being flexible, we can work exactly to the customer’s needs.
Detecting viruses is also part of ITovate’s monitoring package. In addition to detecting them, we will also ensure that they are professionally removed.
If we detect a problem within our monitoring we will address it immediately or pass it on to the appropriate person. Who solves what problem is discussed in advance. With our Managed Services, almost all problems are also handled by us immediately.
Part of monitoring also involves updating software and making sure you always have the latest version of your software. Before each update, a
backup
made to prevent loss of data. Indeed, some updates do not always have the desired result.
Personal contact with our customers is key. Through a personal approach, we get to know you as a customer and can better respond to your questions and needs.
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